On 10th of January 2023 my existing organization told me that in they have evolved into a new business model and they let go many talents and in that one was me.
I had anticipated it but thought let it happen then we will plan. <--- Looking at current circumstances and market situation, I should had a "Plan B" ready.
It's important to maintain a positive attitude and believe that everything happens for a reason. However, it can be difficult to shift careers, especially at an older age and in the context of India's strong family and social structures. It is especially important to be selective when considering new job opportunities at this stage in your career, as you likely have limited time left before retirement.
What kind of job am I looking for ?
Before I answer this let me provide you my brief career background
I started my IT career in 2000 with Sonkh Technologies then worked with UV Infotech , Computer Associates , Tata Consultancy Service , Infosys and recently with Citrix.
Technical : How Technical am I?
I began my consulting career at Infosys, providing VMWare consulting services to various customers across different industries for nearly 5 years. I assisted Infosys clients in selecting the appropriate VMWare products (SRM/ESXi) and developing solutions based on their needs. During this time, I also designed solutions using HP Blades and worked with storage products such as NetApp. I also helped many customers with the process of converting their critical physical application servers to a virtual platform hosted on ESXi. (Check Linkedin recommendation section)
I was hired Citrix by my Guruji Girish Gupta (even now he is my guru) in 2010 and joined as a Principal Consultant for End User Computing .This was direct customer facing role where I use to understand customer business requirements and then design Citrix solution around it. I was a single man army who needs to have knowledge around Hardware (Blade, PC , Printer) /Storage /Active Directory / Networking / Database (SQL) /Anti Virus/ Cloud (AWS/Azure /OCI /GCP)
Throughout my career, I progressed from a consultant to an Architect and eventually a Senior Architect. During this time, I gained experience across a range of industries, including ITeS, Manufacturing, Telecom, Pharma, Retail, Government, Public Sector, Education, KPO-BPO, and Public and Private Banks. As I moved into higher-level roles, my responsibilities broadened beyond technical expertise to include leading teams of technical consultants, conducting webinars for partners, and assisting presales engineers with solution positioning. I remained in this technical role until 2021. My technical testimony is available on my blogs and if required reference can also be provided.
In 2021 , I decided to move beyond technical role. I joined team of Enterprise Architect under the leadership of Daniel Watson . We become part of customer success organization under the leadership of Gregor Preidl.
We started helping customer success organization by helping customers and sales organization:
- Establishing and aligning architectural direction and principles within customer organizations.
- Providing strategic roadmap recommendations based upon existing data sets or analysis of a customer's current platform(s).
- Providing guidance and advisory services to Service Delivery Organization to ensure successful outcomes in multi-vendor / multi - organization programs.
- Provide technical guidance ,validate technical concepts ,perform quality check and validate leading practice for all the consulting projects.
- Position premium support service offering based on customer needs.
- Prepare RFP response.
Recognization : In the year 2021
Training : Attended TOGAF training in 2021 -2022
Business : Do I understand Business ?
I have been provided additional responsibilities of Service Relationship Manager to help and drive business for customer success organization for India region.
- Identify new revenue generating opportunities and programs by leveraging internal resources including Marketing, Technical Relationship Managers, Consulting, Account Managers.
- Write Statement of Work on behalf of Citrix Professional Service
- Use a “medium-to-long range” planning horizon sales strategy, ensuring that day-to-day tasks are being carried out effectively, while anticipating and planning for long-term growth.
- Manage and build Consulting, Support and Education sales pipeline and accurately forecast quarterly revenues using SalesForce
- Work with Citrix Sales, Citrix Presales, CSA and SI partners and others to qualify, manage and close Consulting opportunities
- Develop and deliver Consulting and Education presentations at Executive Briefings, and client sites
- Schedule and conduct quarterly account reviews with Enterprise Relationship Managers to identify Consulting and Education opportunities.
- Successfully meeting 100 percentage target quote of 2 Million for last two year (2021 - 2022)
Switching back to previous question : What kind of job I am looking for ?
- If your organization is planning digital transformation, I can help you with Digital Transformation journey.
- If you are an ITeS organization , I can play business development architect and align with your various transformation unit during pre and post sales activities
- If you are OEM , I can help you drive business around customer success portfolio.
- If you are consulting organization, I can help you drive this business for you
- If need someone to drive premium support business , I can help you with that
If you need resume in PDF or PPT format then drop me a note on my email ID
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